Last updated: 15 September 2026
Welcome to Alteturn. These Terms of Use govern your access to and use of alteturn.com, including its articles, stories, reflections, enquiry forms, and other content or services made available through the website.
By using this website, you agree to these Terms. If you do not agree with them, please do not use the website.
1. About Alteturn
Alteturn provides reflective coaching and related content for adults navigating changes in life and leadership.
The website is intended to help visitors recognise questions, patterns, and turning points that may deserve deeper attention. It does not promise a particular personal, professional, spiritual, or commercial outcome.
Questions about these Terms may be sent to info@alteturn.com.
2. Website content
The content on this website is provided for general informational, educational, and reflective purposes.
It is not intended to be, and should not be relied upon as:
- medical or mental-health advice;
- psychotherapy, counselling, diagnosis, or treatment;
- legal, financial, tax, or investment advice;
- employment or human-resources advice;
- crisis or emergency support; or
- a substitute for services provided by a suitably qualified professional.
You remain responsible for your own decisions, actions, wellbeing, and use of the website’s content.
3. Coaching enquiries
Submitting an enquiry or taking part in an introductory conversation does not automatically create a coaching relationship.
A coaching relationship begins only when Alteturn and the client mutually agree to proceed and accept any separate coaching agreement or terms provided for that engagement.
Alteturn may decide that its coaching is not appropriate for a particular person or situation and may recommend another type of professional support where appropriate.
4. Nature of coaching
Coaching is a collaborative and reflective process. It may help a client explore questions, recognise patterns, clarify priorities, and consider possible ways forward.
Coaching does not guarantee that a client will achieve a particular result. Outcomes depend on many factors, including the client’s circumstances, participation, choices, and actions.
Coaching is not psychotherapy, medical treatment, or crisis care. If you are experiencing a mental-health crisis, are at risk of harm, or require urgent assistance, please contact an appropriate emergency or qualified professional service in your location.
5. Faith and personal beliefs
Alteturn welcomes people from different backgrounds and beliefs.
Where faith is discussed, it will be included according to the client’s preferences and the mutually agreed context of the conversation. Website content that refers to faith or spirituality is offered for reflection and should not be understood as religious, theological, psychological, or professional advice.
Visitors and clients remain free to accept, question, or decline any faith-related perspective.
6. Separate coaching agreements
If you enter into a coaching relationship with Alteturn, a separate agreement may address matters including:
- the purpose and scope of coaching;
- the responsibilities of the coach and client;
- confidentiality and its limits;
- session arrangements and communication;
- fees and payment;
- rescheduling and cancellation;
- record handling; and
- ending the coaching relationship.
If a separate coaching agreement conflicts with these website Terms concerning the coaching engagement, the separate coaching agreement will take priority.
7. Stories and reflections
Stories, scenarios, questions, and reflections on the website are provided to encourage recognition and thoughtful reflection.
Unless expressly identified otherwise, they should not be interpreted as:
- a description of a particular coaching client;
- a client testimonial;
- evidence that every person will have the same experience; or
- a promise of a particular coaching outcome.
Any resemblance to an identifiable person or situation may be coincidental unless the website clearly states otherwise.
8. Intellectual property
Unless otherwise stated, the website and its original content—including its writing, stories, concepts, graphics, design, branding, and downloadable materials—belong to Alteturn or are used with permission.
You may read, share a link to, or quote a short portion of the content for personal and non-commercial purposes, provided that Alteturn is appropriately credited.
You may not, without prior written permission:
- reproduce or distribute substantial portions of the website;
- republish content as your own;
- sell, license, or commercially exploit the content;
- alter or remove copyright, attribution, or branding notices;
- use the content to create a competing product or service; or
- systematically collect or extract website content.
To request permission, contact info@alteturn.com.
9. Acceptable use
You agree not to:
- use the website for unlawful, fraudulent, abusive, or harmful purposes;
- attempt to gain unauthorised access to the website, its accounts, systems, or data;
- introduce viruses, malicious code, or other harmful technology;
- interfere with the website’s security or operation;
- impersonate another person or provide misleading information;
- use enquiry forms to send spam, promotional messages, or abusive content; or
- collect information about other users without proper authority.
Alteturn may restrict access or take appropriate action if the website is misused.
10. Third-party websites and services
The website may contain links to third-party websites or use external services for functions such as forms, scheduling, email, payments, analytics, or embedded content.
These services are operated independently. Alteturn does not control and is not responsible for their availability, content, security, or practices.
Your use of a third-party service may be subject to that provider’s own terms and privacy policy.
11. Purchases and paid services
If Alteturn later offers products, programmes, events, or other paid services through the website, additional terms may be presented at the time of purchase.
Those additional terms may address pricing, payment, delivery, cancellations, refunds, participation, and access. If they conflict with these website Terms in relation to a particular purchase, the specific purchase terms will take priority.
12. Website availability and accuracy
Alteturn aims to keep the website useful, accurate, and available. However, the website may occasionally contain errors, omissions, outdated information, or technical interruptions.
Alteturn may change, suspend, or remove website content or functionality without notice. No guarantee is made that the website will always be available, secure, complete, or free from errors.
13. Disclaimer of warranties
To the extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis.
Alteturn does not make warranties or guarantees regarding:
- the accuracy, completeness, or suitability of website content;
- uninterrupted or error-free access;
- the results of applying any reflection, question, or idea;
- compatibility with every device or browser; or
- any particular personal, professional, spiritual, or commercial outcome.
Nothing in these Terms excludes a warranty or right that cannot lawfully be excluded.
14. Limitation of liability
To the extent permitted by applicable law, Alteturn will not be responsible for indirect, incidental, special, or consequential loss arising from your use of, or inability to use, the website or its content.
Alteturn’s responsibility will not be excluded or limited where doing so would be unlawful, including responsibility for fraud or any other liability that cannot legally be excluded.
You are responsible for exercising your own judgement and obtaining appropriate professional support before making significant decisions.
15. Privacy
Personal information collected through the website is handled in accordance with the Alteturn Privacy Policy.
By submitting information through the website, you acknowledge that you have read the Privacy Policy.
16. Changes to these Terms
Alteturn may update these Terms when its website, services, or legal obligations change.
The current version will be posted on this page with an updated revision date. Continuing to use the website after an update means that the revised Terms will apply to your subsequent use.
17. Applicable law
These Terms are subject to applicable law. Nothing in them limits any mandatory consumer or other legal rights that cannot lawfully be excluded.
Any dispute should first be raised with Alteturn in good faith by contacting info@alteturn.com so that an informal resolution can be explored.
18. Contact
For questions about these Terms, contact:
Alteturn
Email: info@alteturn.com